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Our Story

Built By People Who Understand Dispatch.

Taxi Business Help was founded on a simple observation: taxi and transportation businesses were being sold generic marketing by agencies that had never worked a dispatch shift in their lives. We built the agency we wished existed.

Taxi Business Help team reviewing growth strategy for a transportation client
Since 2021

5+ Years Exclusively Serving Ground Transportation.

What started as a two-person consultancy helping a single struggling taxi cooperative rank on Google has grown into a full-service growth agency trusted by over 230 fleets, dispatch centers and chauffeur companies across North America.

We never expanded into unrelated industries. Every strategist, designer and developer on our team has spent years exclusively inside taxi, airport transfer, limo, shuttle and NEMT marketing — because specialization beats generalization every time.

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Fleets Helped
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Years Focused Solely on Transportation
Mission, Vision & Values

What Drives Everything We Build.

Our Mission

To give every taxi, dispatch and transportation business the same digital growth advantages that venture-backed rideshare apps have — without the burn rate.

Our Vision

A transportation industry where independent taxi and chauffeur companies compete confidently online, keeping local jobs and local businesses thriving.

Our Values

Transparency in reporting, honesty about timelines, and results measured in booked rides — not vanity metrics.

Leadership Team

The People Behind Your Growth Strategy.

Founder and CEO of Taxi Business Help

James Whitfield

Founder & CEO

Head of Paid Media at Taxi Business Help

Sofia Marchetti

Head of Paid Media

Head of SEO at Taxi Business Help

Amara Okafor

Head of SEO & Content

Head of Web Development at Taxi Business Help

Daniel Cho

Head of Web & Automation

Why Clients Trust Us

We Report In Bookings, Not Buzzwords.

No jargon-filled monthly decks. Every client gets a live dashboard showing calls, form submissions, ad spend and cost-per-booking in real time — the same numbers we use internally to make decisions.

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